Frequently asked questions

We aim to make waste disposal as convenient and effortless as possible. However, our customers sometimes have questions about our service and rubbish clearance in general, so we’ve put together a list of our most frequently asked questions. If you have a question that is not listed here, then please do not hesitate to get in touch.

What is (operated by Interactive Network Ltd.) is a one-stop quotation service for homes and business in need of rapid, man and van rubbish clearance, junk and bulky waste removal services from local registered waste carriers. We give you a convenient and affordable alternative to hiring a skip or loading and transporting your waste to the local tip, and we operate throughout the UK.

What’s a registered waste carrier?

A waste carrier is an individual or company that transports waste on behalf of customers as part of their business. Waste carriers must be registered with the Environment Agency (EA) by law. You can check whether a waste carrier’s license is valid by checking the Authorised Waste Carriers public register. Our registration number is CBDU253265.

Do you recycle the items I get rid of?

We care about and respect the environment and we will always attempt to reuse or recycle where possible. Whether you have old electrical items, furniture, play equipment or an entire shed to get rid of, we will work closely with recycling centres to ensure as much of the waste we collect is recycled as possible. It’s amazing what can be reused and we will try to redirect as much waste as we can away from landfill sites.

Is there a charge for using the website?

Absolutely not. You can use the website completely free of charge. Our aim is to save you money and by using our simple quote system, you will receive quotes from local waste carriers in your area within minutes. Just choose the deal that suits you and arrange a convenient time for your rubbish to be collected. It really is that easy. What’s more, we only use waste disposal teams that are registered and licensed with the Environment Agency.

Can I arrange for a same day rubbish clearance?

There are times when you might need your rubbish or bulky junk collected as quickly as possible - for example, if you have friends or family coming to stay unexpectedly and need to free up space quickly. The good news is that many of our local waste disposal teams can offer same day service and have your rubbish cleared within hours of your call. Just use our GET QUOTES tab above to give us some details and we’ll display the contact details of licensed and registered rubbish removal teams near you.

Man and van rubbish removal vs skip hire?

One of the best things about our service is that we save you time, money and effort. Actually, that’s three things! You could hire a skip or take your rubbish to the tip in your own vehicle, but do you really want to give up valuable space outside your home, face the hassle of arranging a skip permit or risk others using your skip for their own rubbish? Also, do you want to risk damaging your own vehicle by cramming it full of mess and debris?

Our man and van junk removal teams are on hand to take care of everything for you. We can either remove waste and bulky junk from inside your home or you can leave your waste outside your property for us to collect at a convenient time. With our service, there are no permits to arrange, no risk to your own property and you can arrange your waste removal at a time to suit you.

Will I be asked to make an up-front payment?

No, there are no upfront payments to worry about and using our website is completely free. By using our GET QUOTES tab above, you’ll receive quotes and contact details from waste carriers in your local area. Just choose the one that suits your needs and budget and you’ll pay on completion of the job. It really is that simple!

Can you dismantle large furniture, play equipment and sheds?

We understand that large and bulky play equipment, furniture and garden sheds can take time to take apart and dispose of. Our man and van teams can often help to prepare items ready for taking away, saving you the time and hassle of doing this yourself. For example, we can completely dismantle and remove your old garden shed leaving you with a clean and clear space. We can also take apart play equipment, bunk beds, cabinets and many more items, all while taking great care of your property and ensuring we tidy up after ourselves.

Can you assist with commercial waste?

When you’re running a business, you might not have time to arrange rubbish disposal yourself or want a skip outside giving the wrong impression. That’s where our man and van rubbish removal teams come in. We offer commercial waste disposal of a wide range of items, including electrical items, office equipment, appliances and much more. Once you find a waste disposal team you can trust, you can use them time and time again to manage your business waste for you. We will ensure that all electrical items we collect are handled and disposed of in accordance with the latest legislation and reused or recycled wherever possible.

Can you help with a complete house clearance?

When you have an entire house to clear of junk and unwanted items, the task ahead can seem almost impossible, especially if you only have your trusty car to hand. The good news is that our man and van junk removal teams can manage house clearance collections, including large and bulky furniture, appliances, building waste and garden items. No matter how much junk you need to get rid of, our able teams and large vehicles can manage the entire project leaving you free to spend your time on something much more enjoyable.

Do I need to be at home when my waste is collected?

No, you don’t need to be at home during your appointment. You can simply leave your waste outside your property and our man and van teams will take care of it. That includes furniture, mattresses, old appliances, DIY waste and anything else you need us to take away. It means you don’t have to book a precious day off of work and that you can come home to all of your rubbish being cleared and the area left clean and tidy.

What do I need to do on rubbish collection day?

Our load and go waste disposal service is designed to take the hassle out of getting rid of the things you no longer want or need. We don’t expect you to lift a finger on the day of collection. All we ask is that all items are made ready for us to collect. So, if you have old cabinets you need to be collected and disposed of, simply make sure all items you wish to keep are removed. Also, we will ensure that we carry any items out of your property with great care, but it is a good idea to clear hallways and doorways to make way for larger items. We will let you know if we need you to do anything else based on the items you wish us to collect, but in the most part, you don’t need to do a thing.

Are all your partners local and licensed waste carriers?

Yes, they are. Our policy is to only allow locally-based, licensed and highly experienced waste carriers onto our network. It means you can trust the team that you choose to carry out your waste disposal and also have peace of mind that they are disposing of waste in the most ethical and environmentally friendly way possible. Remember, you can check out all waste carriers’ credentials using the Authorised Waste Carriers public register.

What is the cheapest way to get rid of rubbish?

The cheapest way to get rid of rubbish is illegal in the UK - fly-tipping. Heavy fines and prison sentences punish fly-tipping, so we’ll focus on legal methods that are better for the environment and are cost-efficient. Firstly, reuse or sell any items that you can. Next, sort items that can be recycled such as scrap metals. Then, find a qualified waste carrier on and request a free, no-obligation quote.

What is the best way to get rid of rubbish?

Two of the best ways to remove rubbish from your home or commercial property are to hire a skip bin or to request a waste collection and removal service from a man and van team on Skip bins are handy for longer periods of clearance such as during demolitions or renovations, whereas rubbish removal teams typically come for the day and remove everything in one go or multiple journeys for large projects.

How do I get rid of large household items?

There are many methods for removing large, bulky items such as sofas, refrigerators, and other white goods from your home. You can take it to the council dump on your own, provided you transport it safely and pay the fee for disposal. You can also request that the retailer pick up the item when ordering a replacement, but this depends on the retailer and only works for one specific item. Lastly, and perhaps the most efficient ways are to hire a waste removal company near you or to hire a skip bin.

How much does it cost to tip waste in the UK?

It depends on your local council dump. The average cost you can be expected to pay for non-hazardous rubbish and waste items is about £120 per tonne. There is a landfill tax of £91.70 as of 2020 as well that you’ll need to pay. Hazardous items such as builder waste, toxic chemicals, asbestos, and specific types of waste such as mattresses, paint cans, and electronics will all have separate - and typically higher - fees.

Get started with today

If you have any specific enquiries regarding our services or our online marketplace, don’t hesitate to leave us an enquiry. Get responsible, safe, cost-efficient house clearance and rubbish removal today.